{"id":333,"date":"2026-09-13T02:44:53","date_gmt":"2026-09-13T02:44:53","guid":{"rendered":"https:\/\/newzai.net\/?p=333"},"modified":"2026-09-13T02:44:53","modified_gmt":"2026-09-13T02:44:53","slug":"certinia-introduces-system-of-action-to-power-autonomous-service-operations","status":"publish","type":"post","link":"https:\/\/newzai.net\/?p=333","title":{"rendered":"Certinia Introduces System of Action to Power Autonomous Service Operations"},"content":{"rendered":"<div class=\"aia-article-content\">\n<p>Certinia Inc., a provider of professional services automation and financial management software, has introduced a new offering called the System of Action. According to the company, the system is designed to accelerate the adoption of autonomous artificial intelligence agents in enterprise environments.<\/p>\n<h2>System of Action and Veda Expansion<\/h2>\n<p>The System of Action made its debut alongside what Certinia describes as the largest expansion of its Veda platform to date. The company positions the System of Action as the foundation for autonomous service operations.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Certinia Inc., a provider of professional services automation and financial management software, has introduced a new offering called the System of Action. According to the company, the system is designed to accelerate the adoption of autonomous artificial intelligence agents in enterprise environments. System of Action and Veda Expansion The System of Action made its debut [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":334,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-333","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Certinia Introduces System of Action to Power Autonomous Service Operations - newz ai<\/title>\n<meta name=\"description\" content=\"Certinia launches its new System of Action, aiming to accelerate enterprise adoption of autonomous AI agents, alongside the largest expansion of its Veda platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newzai.net\/?p=333\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Certinia Introduces System of Action to Power Autonomous Service Operations - newz ai\" \/>\n<meta property=\"og:description\" content=\"Certinia launches its new System of Action, aiming to accelerate enterprise adoption of autonomous AI agents, alongside the largest expansion of its Veda platform.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newzai.net\/?p=333\" \/>\n<meta property=\"og:site_name\" content=\"newz ai\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-13T02:44:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/newzai.net\/wp-content\/uploads\/2026\/09\/Screenshot-from-2026-09-10-09-59-02.png\" \/>\n\t<meta property=\"og:image:width\" content=\"884\" \/>\n\t<meta property=\"og:image:height\" content=\"531\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/newzai.net\\\/?p=333#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newzai.net\\\/?p=333\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/newzai.net\\\/#\\\/schema\\\/person\\\/33b59aaf743403de1a3e620fe821d74a\"},\"headline\":\"Certinia Introduces System of Action to Power Autonomous Service Operations\",\"datePublished\":\"2026-09-13T02:44:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/newzai.net\\\/?p=333\"},\"wordCount\":93,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/newzai.net\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/newzai.net\\\/?p=333#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/newzai.net\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Screenshot-from-2026-09-10-09-59-02.png\",\"articleSection\":[\"AI News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/newzai.net\\\/?p=333#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/newzai.net\\\/?p=333\",\"url\":\"https:\\\/\\\/newzai.net\\\/?p=333\",\"name\":\"Certinia Introduces System of Action to Power Autonomous Service Operations - newz ai\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newzai.net\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/newzai.net\\\/?p=333#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/newzai.net\\\/?p=333#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/newzai.net\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Screenshot-from-2026-09-10-09-59-02.png\",\"datePublished\":\"2026-09-13T02:44:53+00:00\",\"description\":\"Certinia launches its new System of Action, aiming to accelerate enterprise adoption of autonomous AI agents, alongside the largest expansion of its Veda platform.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/newzai.net\\\/?p=333#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/newzai.net\\\/?p=333\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/newzai.net\\\/?p=333#primaryimage\",\"url\":\"https:\\\/\\\/newzai.net\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Screenshot-from-2026-09-10-09-59-02.png\",\"contentUrl\":\"https:\\\/\\\/newzai.net\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Screenshot-from-2026-09-10-09-59-02.png\",\"width\":884,\"height\":531},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/newzai.net\\\/?p=333#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/newzai.net\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Certinia Introduces System of Action to Power Autonomous Service Operations\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/newzai.net\\\/#website\",\"url\":\"https:\\\/\\\/newzai.net\\\/\",\"name\":\"newz ai\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/newzai.net\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/newzai.net\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/newzai.net\\\/#organization\",\"name\":\"newz ai\",\"url\":\"https:\\\/\\\/newzai.net\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/newzai.net\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/newzai.net\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/intelligence_500px.png\",\"contentUrl\":\"https:\\\/\\\/newzai.net\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/intelligence_500px.png\",\"width\":500,\"height\":500,\"caption\":\"newz ai\"},\"image\":{\"@id\":\"https:\\\/\\\/newzai.net\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/newzai.net\\\/#\\\/schema\\\/person\\\/33b59aaf743403de1a3e620fe821d74a\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2adea3cf98d6f10f030d1612218726d55cc66f031c1fdc08aa2b60572eb869f6?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2adea3cf98d6f10f030d1612218726d55cc66f031c1fdc08aa2b60572eb869f6?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2adea3cf98d6f10f030d1612218726d55cc66f031c1fdc08aa2b60572eb869f6?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\\\/\\\/newzai.net\"],\"url\":\"https:\\\/\\\/newzai.net\\\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Certinia Introduces System of Action to Power Autonomous Service Operations - newz ai","description":"Certinia launches its new System of Action, aiming to accelerate enterprise adoption of autonomous AI agents, alongside the largest expansion of its Veda platform.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/newzai.net\/?p=333","og_locale":"en_US","og_type":"article","og_title":"Certinia Introduces System of Action to Power Autonomous Service Operations - newz ai","og_description":"Certinia launches its new System of Action, aiming to accelerate enterprise adoption of autonomous AI agents, alongside the largest expansion of its Veda platform.","og_url":"https:\/\/newzai.net\/?p=333","og_site_name":"newz ai","article_published_time":"2026-09-13T02:44:53+00:00","og_image":[{"width":884,"height":531,"url":"https:\/\/newzai.net\/wp-content\/uploads\/2026\/09\/Screenshot-from-2026-09-10-09-59-02.png","type":"image\/png"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newzai.net\/?p=333#article","isPartOf":{"@id":"https:\/\/newzai.net\/?p=333"},"author":{"name":"admin","@id":"https:\/\/newzai.net\/#\/schema\/person\/33b59aaf743403de1a3e620fe821d74a"},"headline":"Certinia Introduces System of Action to Power Autonomous Service Operations","datePublished":"2026-09-13T02:44:53+00:00","mainEntityOfPage":{"@id":"https:\/\/newzai.net\/?p=333"},"wordCount":93,"commentCount":0,"publisher":{"@id":"https:\/\/newzai.net\/#organization"},"image":{"@id":"https:\/\/newzai.net\/?p=333#primaryimage"},"thumbnailUrl":"https:\/\/newzai.net\/wp-content\/uploads\/2026\/09\/Screenshot-from-2026-09-10-09-59-02.png","articleSection":["AI News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/newzai.net\/?p=333#respond"]}]},{"@type":"WebPage","@id":"https:\/\/newzai.net\/?p=333","url":"https:\/\/newzai.net\/?p=333","name":"Certinia Introduces System of Action to Power Autonomous Service Operations - newz ai","isPartOf":{"@id":"https:\/\/newzai.net\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newzai.net\/?p=333#primaryimage"},"image":{"@id":"https:\/\/newzai.net\/?p=333#primaryimage"},"thumbnailUrl":"https:\/\/newzai.net\/wp-content\/uploads\/2026\/09\/Screenshot-from-2026-09-10-09-59-02.png","datePublished":"2026-09-13T02:44:53+00:00","description":"Certinia launches its new System of Action, aiming to accelerate enterprise adoption of autonomous AI agents, alongside the largest expansion of its Veda platform.","breadcrumb":{"@id":"https:\/\/newzai.net\/?p=333#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newzai.net\/?p=333"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newzai.net\/?p=333#primaryimage","url":"https:\/\/newzai.net\/wp-content\/uploads\/2026\/09\/Screenshot-from-2026-09-10-09-59-02.png","contentUrl":"https:\/\/newzai.net\/wp-content\/uploads\/2026\/09\/Screenshot-from-2026-09-10-09-59-02.png","width":884,"height":531},{"@type":"BreadcrumbList","@id":"https:\/\/newzai.net\/?p=333#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/newzai.net\/"},{"@type":"ListItem","position":2,"name":"Certinia Introduces System of Action to Power Autonomous Service Operations"}]},{"@type":"WebSite","@id":"https:\/\/newzai.net\/#website","url":"https:\/\/newzai.net\/","name":"newz ai","description":"","publisher":{"@id":"https:\/\/newzai.net\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newzai.net\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newzai.net\/#organization","name":"newz ai","url":"https:\/\/newzai.net\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newzai.net\/#\/schema\/logo\/image\/","url":"https:\/\/newzai.net\/wp-content\/uploads\/2026\/09\/intelligence_500px.png","contentUrl":"https:\/\/newzai.net\/wp-content\/uploads\/2026\/09\/intelligence_500px.png","width":500,"height":500,"caption":"newz ai"},"image":{"@id":"https:\/\/newzai.net\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/newzai.net\/#\/schema\/person\/33b59aaf743403de1a3e620fe821d74a","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/2adea3cf98d6f10f030d1612218726d55cc66f031c1fdc08aa2b60572eb869f6?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/2adea3cf98d6f10f030d1612218726d55cc66f031c1fdc08aa2b60572eb869f6?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2adea3cf98d6f10f030d1612218726d55cc66f031c1fdc08aa2b60572eb869f6?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/newzai.net"],"url":"https:\/\/newzai.net\/?author=1"}]}},"_links":{"self":[{"href":"https:\/\/newzai.net\/index.php?rest_route=\/wp\/v2\/posts\/333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newzai.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newzai.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newzai.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newzai.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=333"}],"version-history":[{"count":1,"href":"https:\/\/newzai.net\/index.php?rest_route=\/wp\/v2\/posts\/333\/revisions"}],"predecessor-version":[{"id":481,"href":"https:\/\/newzai.net\/index.php?rest_route=\/wp\/v2\/posts\/333\/revisions\/481"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newzai.net\/index.php?rest_route=\/wp\/v2\/media\/334"}],"wp:attachment":[{"href":"https:\/\/newzai.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=333"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newzai.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=333"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newzai.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}